ESTERO, Fla. (WINK) – A Florida man blames Delta Air Lines for ruining his golf equipment.
John Andre said his golf bag was burned, and his clubs were charred.
“These have been dragged, and then they caught fire,” Andre said, showing off his charred golf bag.
After a flight home to Florida from Atlanta on Oct. 20, Andre was waiting for his luggage at baggage claim at Southwest Florida International Airport.
“And then I realized when it came around again… ‘Oh my god! These are my clubs!’” Andre recalled. “The freight guy said they dragged it. Of course, it wore through the protective covering, then they started to spark, and then it caught everything on fire.”
Andre and his wife filed a claim with Delta, detailing almost $4,000 in damages.
Initially, Delta denied the claim.
“We have to make it right. And in that case, that means writing a check for the value of the clubs. That’s all we’re asking for,” Andre said.
Andre said, however, that in a follow-up call from Delta, the airline apologized for the damage and said they would pay for it.
“We got a phone call from Delta and miracle of miracles, they apologized, and they’re going to pay the claim in full,” Andre said.
Andre said while the experience was frustrating, he’s glad he can put the issue behind him.
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