In this all-new Chicago Golf Report Podcast episode, we go behind the scenes with Jim Schiavo, the dynamic General Manager of Topgolf Naperville—one of Chicagoland’s most popular year-round golf and entertainment destinations.
With more than a decade of leadership in hospitality, operations, and growth strategy, Jim offers a rare inside look at how ?@Topgolf? continues to reinvent the way people experience golf. From fostering community and growing the game to delivering cutting-edge entertainment experiences, Jim reveals what it takes to run one of the busiest and most innovative venues in the Midwest.
Discover how Topgolf blends technology, fun, and accessibility to attract golfers of every skill level—and how the Naperville venue has become a hub for social connection, corporate events, youth development, and serious practice sessions alike. Jim also shares insights into team culture, guest experience, operational excellence, and what the future holds for golf entertainment.
Whether you’re a traditional golfer, a Topgolf regular, or fascinated by the future of the sport, this episode offers a front-row seat to the evolution of golf in Chicagoland.
Featured Topics:
How Topgolf Naperville operates behind the scenes
The role of technology in growing and modernizing golf
Building a world-class guest experience at scale
Leadership, team culture, and developing young talent
How Topgolf engages golfers and non-golfers alike
Trends shaping the future of golf entertainment
Why Naperville has become one of the region’s premier destinations
About the Guest:
Jim Schiavo is the General Manager of Topgolf Naperville, overseeing one of the busiest Topgolf venues in the country. With a career rooted in hospitality, operations, and people-first leadership, Jim is passionate about creating unforgettable experiences and expanding access to the game of golf for all.
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