MESA, AZ (AZFamily) — It’s not a fancy course, but Chris Satterlee is proud of what he’s building at Stripe Show Golf Club in Mesa.
“We’re just trying to get people out here having fun,” Satterlee said. “We’re just hoping to continue to grow.”
Stripe Show is a 9-hole course with a driving range. The next step was to add a state-of-the-art mobile golf simulator. But what seemed like a sure shot hit a hazard when Satterlee hired Sun Devil Trailer Manufacturing, also known as Sun Devil Trailers.
“We found a guy who does custom builds,” Satterlee said. “Well, here we are 17 months later with a half-finished trailer and $50,000 of missing parts and materials.”
Missing components delay business expansion
The missing parts include a motorized slide-out worth about $30,000, leveling jacks, lighting and motorized components. “Basically, everything to make it functional other than just wheels and a box,” Satterlee said.
Throughout the delays, Satterlee said the company gave him repeated assurances.
“Oh, I’m going to get to it. It’s coming. The parts are coming. I want to make sure I do it right. Same old thing. Just on and on and on for months,” Satterlee said. “You try to believe him, but it gets to a point where nothing’s happened.”
Financial impact on small business
The loss has significantly impacted Stripe Show Golf Club’s operations and revenue potential.
“Oh, it’s major. Not only time but money. And we were hoping to have this running months ago, so now we’re a loss of revenue,” Satterlee said.
Satterlee questions whether Sun Devil Trailers ever purchased the missing components.
“No, I don’t think so because I’ve asked him multiple times to see receipts or even to take me. He said, ‘Oh it’s at my house.’ I said, ‘Okay, take me to let me see it.’ And it’s just excuse after excuse,” he said.
Company background raises concerns
Court records show two judgments against Sun Devil Trailer Manufacturing for failing to pay employees last year. The Better Business Bureau has given the company an F rating, and online customer reviews are mixed.
Chris at Sun Devil Trailers told On Your Side there had been several change orders that made the Stripe Show project challenging, but promised to make things right. However, weeks passed without any materials being delivered or a refund being issued.
Satterlee eventually retrieved the trailer shell and took it to another shop for completion.
Sun Devil Trailers declined an on-camera interview. On Thursday morning, the company attempted to deliver a few used parts to the golf course that Satterlee had not ordered. He declined the delivery.
Despite the setbacks, Satterlee remains hopeful. “We have a really good community that supports us. They know what we’re trying to do,” he said. “Hopefully, one day we can get it completed.”
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