PS. Launch monitor works perfectly with onboard software. Only connectivity to 3rd Party (E6 Apex) is failing.

This is an TruGolf E6 Apex Windows setup with a Garmin R50. R50 creates a hotspot and I connect to that from the desktop. I’ve done the recommended steps:
1. Make sure firewall allows
2. Make sure to connect to hotspot before running game
3. Make sure hotspot network remains on “Public” (recommendation by Garmin support). Switching to private doesn’t help either.
4. Ensure Bonjour service is installed and running.

I’ve done a fresh install of everything from resetting launch monitor, windows devices and reinstalling OS + Game (80gb+ download) only to come back to this screen.

Has anyone else experienced this? What else could I try that I haven’t thought of?

by tawandabrandon

1 Comment

  1. ItsDrGoodWood

    Not sure on ideas to fix it, but you’re definitely not alone. Mine did the same thing with GSPro fairly regularly. And would require me to essentially shut down things and turn it back on for it start reading balls again.

    Overall, while I liked the machine, it was buggy enough that I ultimately decided it wasn’t worth the 5k if I was going to be connecting to 3rd party software anyway and returned it. Not advocating that you do the same, just one man’s opinion.

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